How to reclaim lost shares/dividends/certificates
Due to the required identification and true clarification that the stated stock accounts is own buy the clients, a series of identification and stock purchase receipts will be required.
In addition, due to the custodian firm professional experience and relationship with Registrars in Nigeria coupled with the aim of working towards the reduction of unclaimed dividends in Nigeria (as indicated by the Security Exchange Commission), most custodian firms are able to provide these services to you at a fraction of the cost if you are to handle the claim yourself.
Step by step process:
Step 1 – You must have Registered with us, selecting the Account Type that provide these services.
Step 2 – You will need to sign some required forms to enable us to act on your behalf
Step 3 – You will need to complete the claim form online
Step 4 – You will need to provide satisfactory evidence that you own the stocks/shares
Step 5 – Mobilisation fee must be paid in advance, while the transaction fee is settled once the 1st phase of the request is completed
- Phase 1: Obtain Account information from Registrar
- Phase 2: Execute reclaim request
- Phase 3: Provide report of transaction
Step 6 – It is possible for the Registrar in charge of your stocks account to call you for other Account Verification. Please bear this in mind, you have the chance to change your mobile number with us should your contactable mobile number has changed after you registered
Step 7 – Your Afrotrade Account Officer will keep you updated via email, while you also can follow the process via the Order Status button on your application after you login
Step 8 – Once your request is completed, you will have a confirmation email detailing your stocks value or duplicate copy of your certificate sent to your preferred address.
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